In its efforts to get people off private transport and check air pollution, Delhi wants to increase the contribution of its public bus service. But the entity that operates this service, the Delhi Transport Corporation, is the worst-performing of the five city bus services in India whose fleet size exceeds 1,000. And it’s not the availability of buses or revenues that is killing DTC. It is fleet and cost management—areas in which it could learn a thing or two from its peers in Bengaluru and Chennai.
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